They are the most expensive carrier and THEY WILL EVENTUALLY CHARGE YOU 10-40 DOLLARS MORE FOR YOUR BILL THAN YOU AGREED TO AND IS ADVERTISED ON YOUR PLAN BECAUSE THEY ROUTINELY RAISE YOUR BILL WITHOUT YOUR PERMISSION AND CALL IT “A COMMON SOFTWARE ISSUE” THAN DONT FIX IT SO THEY CAN CONTINUE TO PROFIT ILLEGALLY BECAUSE MOST PEOPLE DONT CHECK THEIR BILL. Verizon claims it has the best coverage but its a big lie they routinely have your device on 3g data speeds which is 10x slower than 4g and 20x slower than the new industry standard 5g which every other company stays true to, then when you show evidence to customer service they blame you and fall back on their it can under during “congestion” even though their data is routinely under 3g standards everywhere in and around major cities which is against what they advertise, not to mention your calls routinely drop too which is not normal at all.Ģ. I pay more for my Verizon service than the rent for my apartment.ġ. I live in the middle of the city and work on a Air Force base. I can barely use the 4g internet in my home due to the signal.
WOW!!! I wouldn’t be so disappointed if the performance of my mobile devices was incredible but I can’t even make a call at work 0 signal. I finally get a rep on chat and they apologize for the miscommunication by the rep I spoke with on the phone but they can’t do anything and disconnect my chat. I try calling and their closed and resort to online chat. I have a rep tell me you are all good and the next day my phone is shut off. I ask politely to please be transferred because this rep isn’t going to help me and they hang up on me. Then I get a customer service rep that has an attitude from the word hello and will not transfer me to another representative or supervisor. I always remember that the person I’m talking to isn’t the reason I’ve had a bad experience with Verizon and treat them with the respect I would want to be treat with. I’ve been with Verizon for over 10 years and the level of customer service has become nonexistent. Managing your prepaid account on the most reliable network has never been easier.*** Make payments, enroll in Auto Pay, monitor usage, add data or change a plan directly on your prepaid device. ***The My Verizon App is now also available to conveniently serve all prepaid self-service needs. Control your entire Verizon experience, in just one app.Shop phones, wearables, smart devices and accessories right from the app, and get delivery as quickly as the same day.Score rewards, once-in-a-lifetime experiences and exclusive perks from your favorite brands when you register for Verizon Up.Manage and pay your bills easily, or simply enroll in Auto Pay. Easily switch to a different plan or go Unlimited right from your device. Change or manage your account safely anywhere, anytime.
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Monitor data usage via a control center that lets you see how much data is being used, who is using it and how to get more when you need it.Need extra help? Customer service is just a tap away. Get on-demand support tools like Live Chat and step-by-step troubleshooting instructions as needed.
View your account in one seamless feed.The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes, latest offers and much more.
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